Avatar
Aegus
Can't buy the game and can't validate mine!Tue, 02/02/10 05:09:15 AM PST
I would really like to play WoW, but I have a problem.

I bought the game when it first came out, and I also bought the expansion pack.

I had an account, but it kept getting hacked. A friend of mine found out my user name and my password, so I changed my password but he kept getting into my account. This was before the one-time password dealy.

Well I asked for the account to be permanently closed, and they said it was.

Now I want to play again and I made a new account, but my CD keys say they are in use!

I've contacted Blizzard regarding this but still have yet to get a reply.

So I thought "Fine, I'll buy the game, and when my other CD keys come back I can use them to make another account and duel box" or something.

But on the Blizzard site it won't let me buy any digital downloads. It just keeps saying that I should contact a number.

I don't want to go out to a store and buy the game because I'm currently 2 months in Austria and the game would be a German version and I'm afraid I won't be able to play on US servers normally, so I'd much rather just buy the digital copy.

Any way I can get the CD Keys released from my old account and transferred to my new account?

I can prove it's my account and I can prove I have the game legally and I'm more than willing to share that information with someone from Blizzard in order to start playing and PAYING them the monthly fee.

But if I can't get this resolved in under 2 weeks, I'm just going to say "screw it" and play something else, but I really don't want to and really would rather get this straightened out with Blizzard, I've been a loooong time customer so I think we can make that happen. =)
Avatar
Sirantus
We will not be able to issue a replacement set of authentication keys, Aegus; however, it appears that the account you had previously can be recovered. If you are currently on hold with our Billing department, then please continue to wait for the next representative.

Alternatively, I can confirm that we received your e-mail regarding this issue, and you should receive a response to that e-mail shortly.
Last Update: Wed, 09/01/10 09:59:15 AM PDT
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